Deletes the messages this scenario is responsible for. Default: this session's sends plus matching scenario content, so ambient background history stays. Blink keeps Setup History cards and only removes the live Send Next leftovers. One click. Use this to reset between runs.
ⓘ
Sends all messages flagged isHistory in the scenario to seed Slack AI with past context. Run this before the audience sees the screen.
ⓘ
Nuclear. Deletes every message in all demo channels regardless of who sent it — including seeded ambient history. Requires an admin token and a typed confirmation. Only use when a channel is truly polluted; prefer Clean Demo Content for normal resets.
Undo
ⓘ
Deletes the last message sent this session from Slack and marks it unsent. Messages from previous sessions, other tabs, or posted directly in Slack are not affected.
ⓘ
Deletes all messages sent this session from Slack. A confirmation screen shows exactly which messages will be removed before anything is deleted.
Run the demo
⚡ Chained auto-sendOn
Only affects steps flagged ⚡ Chained (they fire after the previous step). Turn off to pause on each one and click Send Next. Does not change the Send Automatically button.
10 messages · personas: agent
🕓 = seeded by Setup History (past context)
Current turn#10
#approvals
🕓a
agentApp
:red_circle: Declined by@U0BSQ2V4Q8Z
*Warranty Exception | Case 00831923*
I sent your decision and reason to Jordan. Jordan is explaining the available support options to the customer now.
Open Case
🕓a
agentApp
Walking the customer through the support options that are still available. (reply to #1)
🕓a
agentApp
Customer is reviewing paid repair vs. a discounted replacement. (reply to #1)
🕓a
agentApp
:large_yellow_circle: Waiting on customer
*Warranty Exception | Case 00832703*
You requested verification of the device serial number because it didn't match the camera registered to the account.
@Jordan AI Assistant has asked the customer to confirm the serial number. I'll notify you when the customer provides it.
Open Case
(delay 360s)
🕓a
agentApp
Asked the customer to confirm the serial number on the device. (reply to #4)
🕓a
agentApp
Still waiting on the customer to confirm the serial number. (reply to #4)
🕓a
agentApp
I'll notify you when the customer provides it. (reply to #4)
🕓a
agentApp
:large_green_circle: Approved by@U0BSQ2V4Q8Z
*Shipping Exception | Case 00847188*
Expedited replacement shipping was approved after the customer's previous replacement failed to arrive.
I sent your approval to @Jordan AI Assistant, notified the customer, and created replacement order #R-104382.
View Shipment
(delay 360s)
🕓a
agentApp
Replacement order #R-104382 created. Customer has been notified. (reply to #8)
a
agentAppNEXT
:rotating_light: URGENT: LIVE CALL - Approval NeededCustomer is currently holding on a call
*Warranty exception | Case 00847216*
@Jordan AI Assistant is helping a customer on a live call whose outdoor camera has a dark, blurry live view.
> Customer:Rohan Kumar | Subscriber (Since 2021)
> Model: Outdoor Cam 3 ($99 MSRP)
> Warranty: Expired 12 days ago
> Assessment: Likely moisture behind inner lens seal
> Requested Action: Approve $0 replacement unit under manager exception
Assigned to @U0BSQ2V4Q8Z at 9:15 AM, September 14, 2026
Open CaseDeclineApprove Exception
Execution Log
> System initialized. Ready for demo...
> System initialized. Ready for demo...
☢ Full Wipe — delete everything
This deletes every message in all demo channels, regardless of who sent it or when — including any ambient background history seeded to make the org look real. This cannot be undone. For normal resets between runs, use Clean Demo Content instead.
Undo All Session Messages
Only messages sent during this session (since the app started or since the last config load) will be deleted. Messages sent before this session, from another browser tab, or posted directly in Slack are not tracked and will not be affected.
The following 0 message(s) will be permanently deleted from Slack: